How To Fix CRM_IU_IL_TOOLS012 - genIL component &1: RFC structure in CRM (&2) differs from ERP (&3) [&4]

CRM_IU_IL_TOOLS012 - Overview

• Message type: E = Error

• Message class: CRM_IU_IL_TOOLS - General messages for BOL / GenIL

• Message number: 012

• Message text: genIL component &1: RFC structure in CRM (&2) differs from ERP (&3) [&4]

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The RFC structure used in CRM (&V2&) for the genIL component &V1& is not
the same as the corresponding ERP structure (&V3&). Component &V4& is
used at different positions.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IL_TOOLS012 - genIL component &1: RFC structure in CRM (&2) differs from ERP (&3) [&4] ?

  The SAP error message CRM_IU_IL_TOOLS012 typically indicates a mismatch between the structures of the data being exchanged between the CRM (Customer Relationship Management) system and the ERP (Enterprise Resource Planning) system. This error is related to the GenIL (Generic Interface Layer) component, which is responsible for data handling in SAP CRM.
  
  Cause:
  The error occurs when there is a discrepancy between the RFC (Remote Function Call) structures defined in the CRM system and those in the ERP system. This can happen due to several reasons:
  
  Version Mismatch: The CRM and ERP systems may be running different versions or support packs, leading to differences in the data structures.
  Custom Development: Custom fields or structures may have been added in one system but not in the other, causing the structures to differ.
  
  Configuration Issues: Incorrect configuration settings in either the CRM or ERP system can lead to mismatched data structures.
  Transport Issues: If changes were transported from one