How To Fix CRM_IU_IL_TOOLS013 - genIL component &1: RFC structure in CRM (&2) differs from ERP (&3) [&4]

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IL_TOOLS - General messages for BOL / GenIL

• Message number: 013

• Message text: genIL component &1: RFC structure in CRM (&2) differs from ERP (&3) [&4]

What causes this issue?

The RFC structure used in CRM (<(>&<)>V2&) for the genIL component
<(>&<)>V1& is not the same as the corresponding ERP structure (
&V3&). Component &V4& has a different type or length.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IL_TOOLS013 - genIL component &1: RFC structure in CRM (&2) differs from ERP (&3) [&4] ?

  The SAP error message CRM_IU_IL_TOOLS013 typically indicates a mismatch between the RFC (Remote Function Call) structures in the CRM (Customer Relationship Management) system and the ERP (Enterprise Resource Planning) system. This error is related to the GenIL (Generic Interface Layer) component, which is used for data transfer and integration between different SAP systems.
  Cause:
  The error occurs when there is a discrepancy in the structure of the data being exchanged between the CRM and ERP systems. This can happen due to several reasons:
  
  Version Mismatch: The CRM and ERP systems may be running different versions or support packages, leading to differences in the data structures.
  Custom Enhancements: Custom developments or enhancements in either system may have altered the standard data structures, causing them to no longer match.
  Configuration Issues: Incorrect configuration settings in either system can lead to mismatches in the expected data formats.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check System Versions: Ensure that both the CRM and ERP systems are on compatible versions. If they are not, consider upgrading one of the systems to align with the other.
  
  
  Compare RFC Structures: Use transaction codes like SE11 (Data Dictionary) or SE37 (Function Module) to compare the RFC structures in both systems. Look for differences in field names, types, lengths, or any additional fields.
  
  
  Review Custom Enhancements: If there are custom developments in either system, review them to ensure they do not interfere with the standard data structures. If necessary, adjust the custom code to align with the standard structures.
  
  
  Check Configuration: Review the configuration settings in both systems to ensure they are set up correctly for data exchange. This includes checking the settings in transaction SPRO for both CRM and ERP.
  
  
  Transport Requests: If changes were made in one system, ensure that the relevant transport requests have been properly imported into the other system.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on resolving structure mismatches.
  
  
  Testing: After making the necessary adjustments, perform tests to ensure that the data transfer between the CRM and ERP systems is functioning correctly without errors.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE37, SPRO, and SICF for troubleshooting and configuration.
  SAP Documentation: Refer to SAP Help documentation for detailed information on GenIL and RFC structures.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_IU_IL_TOOLS013 error message.