How To Fix CRM_IU_IC_SI_MSG107 - Selected product &1 is a product module

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 107

• Message text: Selected product &1 is a product module

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG107 - Selected product &1 is a product module ?

  The SAP error message CRM_IU_IC_SI_MSG107 indicates that the selected product is a product module. This typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to perform an action on a product that is defined as a module rather than a standalone product.
  Cause:
  The error arises because the system is expecting a standalone product but has encountered a product module. Product modules are typically used in scenarios where products are grouped together or where they are part of a larger product structure. This can happen in various contexts, such as when creating sales orders, service orders, or during product selection in the CRM interface.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Product Structure: Verify if the selected product is indeed a product module. You can do this by checking the product hierarchy or structure in the SAP system.
  
  
  Select a Standalone Product: If your intention is to select a standalone product, you will need to choose a different product that is not a module. You can do this by navigating through the product catalog or using the product search functionality.
  
  
  Review Product Configuration: If you need to work with product modules, ensure that you are using the correct configuration or transaction that supports product modules. Some transactions may not allow the selection of product modules.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for more information on how to handle product modules in your specific context.
  
  
  Contact Support: If you are unsure about the product structure or how to proceed, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in SAP CRM.
  
  
  Related Information:
  
  Product Hierarchy: Understanding the product hierarchy in SAP can help you navigate product modules and standalone products more effectively.
  SAP CRM Configuration: Familiarize yourself with the configuration settings related to product management in SAP CRM, as this can impact how products are categorized and selected.
  User Training: Ensure that users are trained on how to select products correctly within the SAP CRM interface to minimize the occurrence of this error.
  
  By following these steps, you should be able to address the error and proceed with your intended actions in SAP CRM.