How To Fix CRM_IU_IC_SI_MSG108 - Contract account has business locks in the system. Choose another CA.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 108

• Message text: Contract account has business locks in the system. Choose another CA.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG108 - Contract account has business locks in the system. Choose another CA. ?

  The SAP error message CRM_IU_IC_SI_MSG108 indicates that the contract account (CA) you are trying to access or modify is currently locked due to business processes or transactions that are being executed on it. This can happen in various scenarios, such as when another user is processing a transaction related to that contract account, or if there are ongoing background jobs that are interacting with the account.
  Causes:
  
  Concurrent Access: Another user or process is currently using the contract account, which prevents you from making changes.
  Background Jobs: There may be background jobs running that are locking the contract account for processing.
  Incomplete Transactions: If a previous transaction involving the contract account was not completed properly, it might leave the account in a locked state.
  System Configuration: Certain configurations in the system may lead to locks being placed on contract accounts during specific operations.
  
  Solutions:
  
  Wait and Retry: If the lock is due to another user or process, waiting for a short period and then trying again may resolve the issue.
  Check Lock Entries: Use transaction code SM12 to check for lock entries related to the contract account. You can identify which user or process is holding the lock.
  Contact the User: If you identify a specific user holding the lock, you may want to contact them to see if they can release the lock.
  System Administrator: If you cannot resolve the issue, contact your system administrator. They can help identify the cause of the lock and may have the authority to release it if necessary.
  Review Background Jobs: Check if there are any background jobs running that might be locking the contract account. You can use transaction code SM37 to monitor background jobs.
  Transaction Completion: Ensure that all previous transactions involving the contract account have been completed successfully.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage lock entries) and SM37 (to monitor background jobs).
  User Roles: Ensure that you have the appropriate permissions to access and modify contract accounts.
  Documentation: Refer to SAP documentation or support notes for more detailed information on handling locks and troubleshooting related issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.