How To Fix CRM_IU_IC_SI_MSG105 - Order item could not be created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

  • Message number: 105

  • Message text: Order item could not be created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG105 - Order item could not be created ?

    The SAP error message CRM_IU_IC_SI_MSG105 indicates that an order item could not be created in the SAP CRM system. This error can arise from various issues related to configuration, data integrity, or system settings. Below are some common causes, potential solutions, and related information to help troubleshoot this error.

    Common Causes

    1. Missing Required Data: The order item may require certain mandatory fields that are not filled in. This could include customer information, product details, or pricing data.

    2. Configuration Issues: There may be issues with the configuration of the order management process in SAP CRM. This includes settings related to item categories, sales areas, or document types.

    3. Product Availability: The product being ordered may not be available or may not be set up correctly in the system.

    4. Authorization Issues: The user attempting to create the order may not have the necessary authorizations to perform this action.

    5. Inconsistent Data: There may be inconsistencies in the data being used, such as invalid customer or product numbers.

    6. System Errors: There could be underlying system errors or issues with the SAP environment that are preventing the order from being created.

    Potential Solutions

    1. Check Required Fields: Ensure that all mandatory fields are filled in correctly. Review the order item details and make sure that all necessary information is provided.

    2. Review Configuration Settings: Check the configuration settings for order management in SAP CRM. Ensure that item categories, sales areas, and document types are correctly set up.

    3. Validate Product Data: Confirm that the product being ordered is available and correctly configured in the system. Check for any restrictions or settings that may prevent the order from being created.

    4. User Authorizations: Verify that the user has the necessary authorizations to create order items. If not, work with your SAP security team to grant the required permissions.

    5. Data Consistency Check: Validate the data being used in the order creation process. Ensure that customer and product numbers are valid and exist in the system.

    6. Check System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    7. Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.

    8. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    Related Information

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER for order management and SE80 for checking custom developments.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP documentation related to CRM order management for best practices and troubleshooting tips.

    By systematically addressing these areas, you should be able to identify the root cause of the error and implement an appropriate solution.

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