How To Fix CRM_IU_IC_SI_MSG101 - Selected product &1 is a reference product

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 101

• Message text: Selected product &1 is a reference product

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG101 - Selected product &1 is a reference product ?

  The SAP error message CRM_IU_IC_SI_MSG101 indicates that the selected product is a reference product. This typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with product selection in transactions such as sales orders, service orders, or other product-related activities.
  Cause:
  
  Reference Product: The product you are trying to select is defined as a reference product in the system. Reference products are typically used as templates or models for other products and may not be directly available for certain transactions.
  Product Configuration: The product may not be configured correctly for the specific transaction you are attempting to perform.
  Product Status: The product might be in a status that does not allow it to be used in the current context (e.g., inactive, obsolete).
  
  Solution:
  
  Select a Different Product: If the product is a reference product, you may need to select a different product that is not a reference. Check the product catalog or list for alternatives.
  Check Product Configuration: Review the configuration of the product in the SAP system. Ensure that it is set up correctly for the intended use. You may need to consult with your SAP administrator or product manager.
  Review Product Status: Verify the status of the product in the system. If it is inactive or obsolete, you may need to reactivate it or choose a different product.
  Consult Documentation: Refer to SAP documentation or help resources for more information on how to handle reference products in your specific context.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide guidance on resolution.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to product management, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for order administration.
  User Roles and Permissions: Ensure that your user role has the necessary permissions to access and manage the products in question.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.