How To Fix CRM_IU_IC_SI_MSG100 - Selected product &1 is a competitor product

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 100

• Message text: Selected product &1 is a competitor product

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG100 - Selected product &1 is a competitor product ?

  The SAP error message CRM_IU_IC_SI_MSG100 indicates that the selected product is classified as a competitor product in the system. This typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to add or select a product that is identified as a competitor's offering, which may not be allowed in certain business processes or configurations.
  Cause:
  
  Product Classification: The product you are trying to select has been marked as a competitor product in the system. This classification is often used to prevent sales representatives from offering competitor products in certain scenarios.
  Business Rules: There may be specific business rules or configurations in place that restrict the selection of competitor products during sales processes, quotations, or other transactions.
  Data Maintenance: The product master data may have been incorrectly maintained, leading to the product being flagged as a competitor product.
  
  Solution:
  
  
  Review Product Classification:
  
  Check the product master data in the SAP system to confirm its classification. You can do this by navigating to the product in the relevant transaction (e.g., using transaction codes like MM03 for material master).
  If the product is incorrectly classified, you may need to update its classification to remove the competitor designation.
  
  
  
  Consult with Business Rules:
  
  Review the business rules and policies in your organization regarding competitor products. Ensure that the selection of the product aligns with these rules.
  If necessary, consult with your sales or product management team to understand the rationale behind the competitor classification.
  
  
  
  Data Maintenance:
  
  If you have the necessary permissions, you can update the product data to correct any misclassifications. This may involve changing the product type or category in the system.
  If you do not have the necessary permissions, contact your SAP administrator or the team responsible for product data maintenance to address the issue.
  
  
  
  Alternative Products:
  
  If the product is indeed a competitor product and cannot be changed, consider selecting an alternative product that is not classified as a competitor.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any known issues or updates related to this error message. SAP's support portal may have additional insights or patches that can help resolve the issue.
  User Training: Ensure that users are trained on the implications of selecting competitor products and the processes in place to handle such situations.
  System Configuration: Review the configuration settings in the SAP CRM system related to product management and sales processes to ensure they align with your business needs.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.