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Message type: E = Error
Message class: CRM_IU_IC_PS -
Message number: 002
Message text: Select a contract
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CRM_IU_IC_PS002
- Select a contract ?The SAP error message CRM_IU_IC_PS002: "Select a contract" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a contract to be selected, but no contract has been specified or the selected contract is not valid for the operation being performed.
Cause:
- No Contract Selected: The user has not selected a contract in the relevant transaction or screen.
- Invalid Contract: The selected contract may not be valid for the operation being performed, such as being expired or not applicable to the current context.
- Authorization Issues: The user may not have the necessary authorizations to view or select the contract.
- Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, leading to the inability to select a contract.
Solution:
Select a Valid Contract:
- Ensure that you have selected a valid contract from the list. If you are unsure, you can search for contracts using the search functionality provided in the CRM interface.
Check Contract Status:
- Verify that the contract you are trying to select is active and not expired. You can check the validity dates of the contract.
Review Authorizations:
- Ensure that you have the necessary authorizations to access and select contracts. If you suspect an authorization issue, contact your system administrator.
Consult Configuration:
- If the issue persists, consult with your SAP Basis or CRM configuration team to ensure that the system is configured correctly for contract management.
Error Logs:
- Check the system logs for any additional error messages or information that might provide more context about the issue.
User Training:
- If users are frequently encountering this error, consider providing additional training on how to select contracts properly within the CRM system.
Related Information:
CRMD_ORDER
for managing sales orders and contracts.If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.
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