How To Fix CRM_IU_IC_OVW000 - Not authorized to retrieve budget billing data for contract account &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_OVW - UI Messages for Overviews in ICWC for IS-U

• Message number: 000

• Message text: Not authorized to retrieve budget billing data for contract account &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_OVW000 - Not authorized to retrieve budget billing data for contract account &1 ?

  The SAP error message CRM_IU_IC_OVW000 indicates that a user is not authorized to retrieve budget billing data for a specific contract account. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Convergent Charging (CC) when a user attempts to access budget billing information without the necessary permissions.
  Cause:
  
  Authorization Issues: The primary cause of this error is that the user does not have the required authorization roles or permissions to access budget billing data for the specified contract account.
  Missing Roles: The user may not be assigned the appropriate roles that include access to budget billing functionalities.
  Configuration Errors: There may be configuration issues in the authorization objects related to budget billing.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check which authorization object is missing.
  Review the authorization logs to identify the specific authorization object that is causing the issue.
  
  
  
  Assign Required Roles:
  
  If the user lacks the necessary roles, work with your SAP security team to assign the appropriate roles that include access to budget billing data.
  Common roles that may be required include those related to billing, contract management, or specific CRM roles.
  
  
  
  Review Authorization Objects:
  
  Check the relevant authorization objects (e.g., F_BKPF_BSA, F_BKPF_BUD, etc.) to ensure that the user has the necessary authorizations for the actions they are trying to perform.
  Ensure that the user has the correct activity authorizations (e.g., display, change) for the budget billing data.
  
  
  
  Testing:
  
  After making changes to the user roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to authorization issues in CRM or budget billing for additional guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance (to manage user roles)
  PFCG: Role Maintenance (to create or modify roles)
  SU53: Display Authorization Check (to analyze authorization failures)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message or provide updates on authorization objects.
  
  
  User Training: Ensure that users are trained on the necessary processes and understand the importance of having the correct authorizations for their roles.
  
  
  By following these steps, you should be able to resolve the authorization issue related to the error message CRM_IU_IC_OVW000.