How To Fix CRM_IU_IC_MIO015 - A parked document is already in processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_MIO - Messages: Mv-In, Mv-Out, Mv-In/Out in IC WebClient (Util.)

• Message number: 015

• Message text: A parked document is already in processing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_MIO015 - A parked document is already in processing ?

  The SAP error message CRM_IU_IC_MIO015 indicates that a parked document is already in processing. This typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with transactions that involve parked documents, such as sales orders, service requests, or other related documents.
  Cause:
  
  Concurrent Processing: The error usually arises when multiple users or processes attempt to process the same parked document simultaneously. SAP locks the document to prevent data inconsistencies, leading to this error.
  Session Timeout: If a user has left a parked document open for an extended period, it may be locked by the system, causing this error when another user tries to access it.
  Incomplete Processing: If a parked document was not completed or saved properly, it may remain in a locked state.
  
  Solution:
  
  Check Document Status: Verify the status of the parked document. You can do this by navigating to the relevant transaction (e.g., transaction code CRM_ORDER or CRM_IC) and checking if the document is still in a parked state.
  Wait and Retry: If the document is being processed by another user, wait for them to complete their action and then try again.
  Unlock the Document: If you have the necessary authorizations, you can unlock the document. This can be done using transaction code SM12 to view and delete the lock entries associated with the parked document.
  Check User Sessions: Ensure that no other sessions are holding the document. You can use transaction code SM04 to see active user sessions and check if the document is being processed elsewhere.
  Contact Support: If the issue persists, it may be necessary to contact your SAP support team or consult SAP Notes for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for CRM and parked documents to understand the workflow and processing rules.
  User Training: Ensure that users are trained on how to properly handle parked documents to minimize the occurrence of this error.
  
  By following these steps, you should be able to resolve the error and continue processing your documents in SAP CRM.