Message type: E = Error
Message class: CRM_IU_IC_MIO - Messages: Mv-In, Mv-Out, Mv-In/Out in IC WebClient (Util.)
Message number: 013
Message text: The contract accounts for the move-in and move-out are not identical
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CRM_IU_IC_MIO013
- The contract accounts for the move-in and move-out are not identical ?The SAP error message CRM_IU_IC_MIO013 indicates that there is a mismatch between the contract accounts associated with a move-in and a move-out process in the SAP Customer Relationship Management (CRM) system. This error typically arises in scenarios involving utilities or service management where a customer is moving from one location to another, and the system expects the contract accounts for both locations to be identical.
Cause: Different Contract Accounts: The most common cause of this error is that the contract accounts for the move-in and move-out locations are not the same. This can happen if the customer has different accounts for different service locations. Incorrect Configuration: There may be configuration issues in the system that do not allow for the proper linking of contract accounts. Data Entry Errors: Manual data entry errors during the move-in or move-out process can lead to discrepancies in the contract accounts. Business Rules: The business rules defined in the system
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