How To Fix CRM_IU_IC_MD057 - Business partner &1 has not been confirmed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_MD - UI messages for identification and master data in IC WebClnt

• Message number: 057

• Message text: Business partner &1 has not been confirmed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_MD057 - Business partner &1 has not been confirmed ?

  The SAP error message CRM_IU_IC_MD057 indicates that a business partner (BP) has not been confirmed in the context of a CRM interaction. This error typically arises in scenarios where a business partner is expected to be confirmed for a particular transaction or process, but the system cannot find the necessary confirmation.
  Cause:
  
  Missing Confirmation: The business partner has not been confirmed in the system, which is required for the transaction to proceed.
  Incorrect Business Partner Data: The business partner may not be set up correctly or may be inactive.
  Configuration Issues: There may be configuration settings in the CRM system that are not aligned with the business processes.
  Data Synchronization Issues: If the business partner data is being pulled from another system, there may be synchronization issues.
  
  Solution:
  
  
  Confirm the Business Partner:
  
  Navigate to the business partner transaction in SAP (e.g., transaction code BP).
  Check if the business partner is active and properly configured.
  If necessary, confirm the business partner by completing any required steps in the system.
  
  
  
  Check Business Partner Status:
  
  Ensure that the business partner is not marked as inactive or blocked.
  Verify that all necessary roles and authorizations are assigned to the business partner.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the CRM system to ensure they align with the business processes.
  Consult with your SAP administrator or functional consultant to review the relevant settings.
  
  
  
  Data Synchronization:
  
  If the business partner data is sourced from another system (like SAP ERP), ensure that the data is synchronized correctly.
  Check for any errors in the data transfer process and resolve them.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the CRM_IU_IC_MD057 error for additional insights and troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (CRM Order Management), and others that may be involved in the process.
  SAP Notes: Search for SAP Notes related to this error message for any patches or updates that may address the issue.
  User Roles: Ensure that the user attempting to perform the action has the necessary roles and permissions to confirm the business partner.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.