How To Fix CRM_IU_IC_MD056 - Navigation only possible if business partner &1 has been confirmed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_IC_MD - UI messages for identification and master data in IC WebClnt

  • Message number: 056

  • Message text: Navigation only possible if business partner &1 has been confirmed

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_IC_MD056 - Navigation only possible if business partner &1 has been confirmed ?

    The SAP error message CRM_IU_IC_MD056 indicates that navigation within the SAP CRM (Customer Relationship Management) system is only possible if the business partner (BP) specified has been confirmed. This error typically arises in scenarios where a user is trying to access or navigate to a business partner's details or related transactions, but the system requires that the business partner's status be confirmed before proceeding.

    Cause:

    1. Unconfirmed Business Partner: The business partner you are trying to access has not been confirmed in the system. This could be due to various reasons, such as the business partner being newly created or not yet processed through the necessary approval workflows.
    2. Data Inconsistency: There may be inconsistencies in the data related to the business partner, which prevents the system from recognizing it as confirmed.
    3. Authorization Issues: The user may not have the necessary authorizations to view or navigate to the business partner's details.

    Solution:

    1. Confirm the Business Partner:

      • Navigate to the business partner management area in SAP CRM.
      • Check the status of the business partner in question. If it is unconfirmed, follow the necessary steps to confirm it. This may involve completing certain fields or going through an approval process.
    2. Check for Data Consistency:

      • Ensure that all required data for the business partner is filled out correctly. This includes checking for mandatory fields and ensuring that there are no errors in the data.
      • Use transaction codes like BP (Business Partner) to review and edit the business partner details.
    3. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access the business partner. This may involve checking user roles and permissions in the SAP system.
      • If necessary, consult with your SAP security team to adjust the user's authorizations.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on business partner management and the specific error message.
    5. Contact Support:

      • If the issue persists after confirming the business partner and checking for data consistency, consider reaching out to your SAP support team for further assistance.

    Related Information:

    • Business Partner Role: Ensure that the business partner has the appropriate roles assigned to it, as this can affect its status and the ability to navigate.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners and CRMD_ORDER for accessing CRM orders.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.

    By following these steps, you should be able to resolve the CRM_IU_IC_MD056 error and successfully navigate to the desired business partner information.

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