How To Fix CRM_IU_IC_MD055 - Contract account &1 does not match confirmed business partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_MD - UI messages for identification and master data in IC WebClnt

• Message number: 055

• Message text: Contract account &1 does not match confirmed business partner &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_MD055 - Contract account &1 does not match confirmed business partner &2 ?

  The SAP error message CRM_IU_IC_MD055 indicates a mismatch between the contract account and the confirmed business partner in the context of SAP Customer Relationship Management (CRM) and Interaction Center (IC). This error typically arises when there is an inconsistency in the data related to the business partner and the contract account during a transaction or process.
  Cause:
  
  
  Data Mismatch: The contract account specified does not correspond to the business partner that has been confirmed in the system. This could happen if:
  
  The contract account is incorrectly assigned to a different business partner.
  The business partner data has been changed or updated, but the contract account has not been updated accordingly.
  There are multiple business partners associated with the same contract account, leading to confusion.
  
  
  
  Configuration Issues: There may be configuration settings in the system that are not aligned with the business processes, leading to this error.
  
  
  Data Integrity Issues: There could be issues with data integrity in the database, such as missing or incorrect entries.
  
  
  Solution:
  
  
  Verify Data: Check the contract account and the business partner details in the system. Ensure that the contract account is correctly assigned to the intended business partner. You can do this by:
  
  Navigating to the business partner master data and reviewing the associated contract accounts.
  Checking the contract account details to confirm the linked business partner.
  
  
  
  Update Records: If you find discrepancies, update the records to ensure that the contract account matches the confirmed business partner. This may involve:
  
  Modifying the business partner assignment for the contract account.
  Ensuring that any changes made to the business partner are reflected in the contract account.
  
  
  
  Check Configuration: Review the configuration settings in the SAP system related to business partners and contract accounts. Ensure that they are set up correctly according to your business requirements.
  
  
  Data Consistency Check: Run data consistency checks or reports to identify any other potential mismatches or issues in the system.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Contact Support: If the issue persists after verifying and updating the data, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) and FBL1N (Vendor Line Item Display) to check and manage business partner and contract account data.
  SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this specific error message.
  User Roles: Ensure that the user has the appropriate roles and authorizations to access and modify business partner and contract account data.
  
  By following these steps, you should be able to resolve the CRM_IU_IC_MD055 error and ensure that the contract account and business partner data are consistent in your SAP system.