How To Fix CRM_IU_IC_MD015 - Not all service locations found in the back end have been replicated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_IC_MD - UI messages for identification and master data in IC WebClnt

  • Message number: 015

  • Message text: Not all service locations found in the back end have been replicated

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_IC_MD015 - Not all service locations found in the back end have been replicated ?

    The SAP error message CRM_IU_IC_MD015 indicates that not all service locations found in the back end system have been replicated to the CRM system. This can occur in scenarios where there is a discrepancy between the service locations defined in the back-end system (like SAP ERP) and those that have been successfully replicated to the CRM system.

    Causes:

    1. Replication Issues: There may be issues with the data replication process between the back-end system and the CRM system. This could be due to network issues, configuration problems, or errors in the replication job.
    2. Missing Data: Some service locations may not exist in the back-end system or may have been deleted or modified without corresponding updates in the CRM system.
    3. Authorization Issues: The user or system performing the replication may not have the necessary authorizations to access or replicate certain service locations.
    4. Configuration Errors: Incorrect configuration settings in the CRM or back-end system can lead to incomplete data replication.

    Solutions:

    1. Check Replication Status: Review the replication logs and status in the CRM system to identify any errors or warnings related to the service location replication.
    2. Manual Replication: If specific service locations are missing, you can manually trigger the replication process for those locations. This can often be done through transaction codes like CRMD_ORDER or using the relevant replication transaction.
    3. Data Consistency Check: Perform a consistency check between the back-end and CRM systems to identify discrepancies. This may involve comparing the service locations in both systems.
    4. Review Configuration: Ensure that the configuration settings for the replication process are correct. This includes checking the settings in transaction SPRO for CRM and the back-end system.
    5. Authorization Check: Verify that the user or system account performing the replication has the necessary authorizations to access and replicate the service locations.
    6. Consult SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on resolving this error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SMQ1, SMQ2, and SLG1 for monitoring and troubleshooting.
    • SAP Documentation: Refer to the official SAP documentation for detailed information on the replication process and configuration settings.
    • Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed logs and error messages for further analysis.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to ensure that all service locations are properly replicated between the systems.

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