How To Fix CRM_IU_IC_6X_PRP001 - 1 Product found

CRM_IU_IC_6X_PRP001 - Overview

• Message type: E = Error

• Message class: CRM_IU_IC_6X_PRP - Message Class CRM_IU_IC_6X_PRP

• Message number: 001

• Message text: 1 Product found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_PRP001 - 1 Product found ?

  The SAP error message CRM_IU_IC_6X_PRP001 typically indicates that there is an issue related to product availability or product selection in the SAP CRM (Customer Relationship Management) system, particularly in the context of the Interaction Center (IC). The message "1 Product found" suggests that the system has identified a product, but there may be additional issues preventing it from being processed correctly.
  Possible Causes:
  
  Product Availability: The product may not be available for the requested action (e.g., order creation, quotation).
  
  Configuration Issues: There may be configuration issues in the CRM system or the product master data that prevent the product from being processed.
  Authorization Issues: The user may not have the necessary authorizations to access or manipulate the product.
  Data Inconsistencies: There could be inconsistencies in the product data, such as missing or incorrect information in the product master.
  Integration Issues: If the product is being pulled from an external system (like SAP ERP), there may be