How To Fix CRM_IU_IC_6X_MD230 - Contact person &1 is not valid and could not be confirmed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 230

• Message text: Contact person &1 is not valid and could not be confirmed

What causes this issue?

You have tried to confirm a contact person whose validity period has
expired.

System Response

The system does not allow you to confirm this contact person as they are
no longer a contact person for the current validity period.

How to fix this error?

Select a contact person who is valid for the current period.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD230 - Contact person &1 is not valid and could not be confirmed ?

  The SAP error message CRM_IU_IC_6X_MD230 indicates that the contact person specified in a transaction is not valid and could not be confirmed. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with business partners, particularly in scenarios involving interactions with customers or leads.
  Causes:
  
  Invalid Contact Person: The contact person ID provided does not exist in the system or is not active.
  Data Inconsistency: There may be inconsistencies in the data related to the contact person, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary authorizations to access the contact person data.
  Business Partner Status: The contact person may be marked as inactive or blocked in the system.
  Configuration Issues: There may be configuration settings in the CRM system that are not correctly set up for the contact person.
  
  Solutions:
  
  Verify Contact Person: Check the contact person ID in the system to ensure it exists and is active. You can do this by navigating to the business partner master data and searching for the contact person.
  Check Data Consistency: Ensure that all required fields for the contact person are filled out correctly and that there are no inconsistencies in the data.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the contact person data. This may involve checking user roles and permissions.
  Check Business Partner Status: Verify the status of the contact person in the business partner master data. If the contact person is inactive or blocked, you may need to reactivate or unblock them.
  Consult Configuration Settings: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to business partners and contact persons in the CRM system.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like BP (Business Partner) to manage and verify business partner data.
  SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.