How To Fix CRM_IU_IC_6X_MD085 - Attention: Grid Level Type not maintained, value coming from Database

CRM_IU_IC_6X_MD085 - Overview

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 085

• Message text: Attention: Grid Level Type not maintained, value coming from Database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD085 - Attention: Grid Level Type not maintained, value coming from Database ?

  The SAP error message CRM_IU_IC_6X_MD085 indicates that there is an issue with the grid level type not being maintained in the system, and the value is being retrieved from the database. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with the Interaction Center (IC) or when dealing with certain functionalities that require specific configurations.
  
  Cause:
  
  Missing Configuration: The grid level type has not been defined or maintained in the system. This could be due to a configuration oversight during the setup of the CRM system or specific applications.
  Data Inconsistency: There may be inconsistencies in the data being pulled from the database, which could lead to the system not being able to find the appropriate grid level type.
  Custom Development: If there are custom developments or enhancements in the system, they might not be correctly handling the grid level types.
  
  
  Solution:
  
  
  Maintain Grid Level Type:
  
  Go to the relevant configuration