How To Fix CRM_IU_IC_6X_MD064 - No business partner found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 064

• Message text: No business partner found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD064 - No business partner found ?

  The SAP error message CRM_IU_IC_6X_MD064: No business partner found typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a business partner (BP) that matches the criteria specified in the transaction or process you are executing. This can happen in various scenarios, such as when creating or processing sales orders, service requests, or other CRM-related activities.
  Causes:
  
  Missing Business Partner: The most common cause is that the business partner you are trying to use does not exist in the system.
  Incorrect Business Partner Role: The business partner may exist, but it might not have the appropriate role assigned that is required for the transaction.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the business partner master data.
  Selection Criteria: The selection criteria used in the transaction may not match any existing business partners.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner data.
  
  Solutions:
  
  
  Check Business Partner Existence:
  
  Use transaction code BP to check if the business partner exists in the system.
  Ensure that the business partner is active and not marked for deletion.
  
  
  
  Verify Business Partner Roles:
  
  Ensure that the business partner has the necessary roles assigned (e.g., customer, vendor) that are required for the specific transaction.
  
  
  
  Review Data Consistency:
  
  Check for any inconsistencies in the business partner data. This may involve reviewing the master data for completeness and correctness.
  
  
  
  Adjust Selection Criteria:
  
  If applicable, modify the selection criteria in your transaction to ensure it aligns with the existing business partners.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the business partner data.
  
  
  
  Consult with IT Support:
  
  If the issue persists, consult with your SAP support team or IT department for further investigation. They may need to check for any system issues or configurations that could be causing the problem.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRM_ORDER (for CRM orders), and others that may be relevant to your specific use case.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for business partner management and CRM processes to ensure compliance with best practices.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_IU_IC_6X_MD064.