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Message type: E = Error
Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data
Message number: 044
Message text: Contact person &1 confirmed
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CRM_IU_IC_6X_MD044
- Contact person &1 confirmed ?The SAP error message CRM_IU_IC_6X_MD044, which states "Contact person &1 confirmed," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the assignment or confirmation of a contact person in a business transaction, such as a sales order or service request.
Cause:
- Duplicate Contact Person: The error may arise if the system detects that the contact person you are trying to assign is already confirmed or assigned to another transaction.
- Data Integrity Issues: There may be inconsistencies in the data related to the contact person, such as missing or incorrect information.
- Business Rules: Certain business rules or configurations in the CRM system may prevent the assignment of the contact person under specific conditions.
Solution:
- Check Existing Assignments: Verify if the contact person (indicated by &1) is already assigned to another transaction. If so, you may need to either remove the existing assignment or choose a different contact person.
- Review Data: Ensure that all necessary data for the contact person is complete and accurate. This includes checking for any missing fields or incorrect entries.
- Consult Configuration: Review the configuration settings in the CRM system to understand any business rules that may be affecting the assignment of contact persons. Adjustments may be needed based on your organization's requirements.
- Use Transaction Codes: Utilize relevant transaction codes (like CRM_ORDER or CRM_SERVICE) to navigate to the specific transaction and check the details of the contact person assignment.
- Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.
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