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Message type: E = Error
Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data
Message number: 043
Message text: Contact person &1
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CRM_IU_IC_6X_MD043
- Contact person &1 ?The SAP error message CRM_IU_IC_6X_MD043 typically relates to issues with the contact person in the context of SAP Customer Relationship Management (CRM) and Interaction Center (IC). The error message indicates that there is a problem with the contact person associated with a particular business transaction or activity.
Cause:
- Missing Contact Person: The contact person specified in the transaction may not exist in the system.
- Incorrect Data: The contact person data may be incomplete or incorrect, leading to validation errors.
- Authorization Issues: The user may not have the necessary authorizations to access or modify the contact person data.
- Data Consistency: There may be inconsistencies in the data related to the contact person, such as missing mandatory fields.
Solution:
- Verify Contact Person: Check if the contact person specified in the transaction exists in the system. You can do this by navigating to the relevant master data (e.g., Business Partner) and confirming the details.
- Correct Data Entry: Ensure that all required fields for the contact person are filled out correctly. This includes checking for any mandatory fields that may be missing.
- Check Authorizations: Ensure that the user has the necessary authorizations to access and modify the contact person data. If not, contact your system administrator to grant the required permissions.
- Data Consistency Check: Run data consistency checks to identify and resolve any discrepancies in the contact person data.
- Consult Documentation: Refer to SAP documentation or support notes related to this specific error message for additional troubleshooting steps or patches that may be available.
Related Information:
BP
(Business Partner) to manage contact person data.If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.
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