How To Fix CRM_IU_IC_6X_MD027 - The system only searched for criteria that is relevant to IS-U

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 027

• Message text: The system only searched for criteria that is relevant to IS-U

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD027 - The system only searched for criteria that is relevant to IS-U ?

  The SAP error message CRM_IU_IC_6X_MD027 indicates that the system is only searching for criteria relevant to the IS-U (Industry Solution for Utilities) module. This error typically arises in the context of CRM (Customer Relationship Management) when there is an attempt to access or search for data that is not aligned with the IS-U criteria.
  Cause:
  
  Incorrect Search Criteria: The search criteria used in the CRM application may not be appropriate for the IS-U context. This can happen if the user is trying to access data that is not relevant to the Utilities industry.
  Configuration Issues: There may be configuration settings in the CRM or IS-U modules that limit the search to specific criteria, leading to this error.
  Data Availability: The data that the user is trying to access may not exist in the IS-U context, causing the system to return this error.
  
  Solution:
  
  Review Search Criteria: Ensure that the search criteria being used are relevant to the IS-U module. Adjust the criteria to match the expected parameters for IS-U.
  Check Configuration: Review the configuration settings in both the CRM and IS-U modules to ensure they are set up correctly. This may involve checking the integration settings between the two modules.
  Data Verification: Verify that the data you are trying to access exists in the IS-U context. If the data is missing, you may need to create or import the necessary data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and its context. This can provide insights into how to resolve the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may have additional tools or insights to help troubleshoot the problem.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches that could resolve the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to CRM and IS-U, as they may help in navigating and troubleshooting the issue.
  User Roles and Authorizations: Ensure that the user has the appropriate roles and authorizations to access the data in the IS-U context.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.