How To Fix CRM_IU_IC_6X_MD025 - Search query &1 has no pure CRM fields

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 025

• Message text: Search query &1 has no pure CRM fields

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD025 - Search query &1 has no pure CRM fields ?

  The SAP error message CRM_IU_IC_6X_MD025 indicates that a search query you are trying to execute does not contain any pure CRM fields. This typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when working with the Interaction Center (IC) or when using search functionalities that rely on specific field definitions.
  Cause:
  
  Missing CRM Fields: The search query you are using may not include any fields that are defined as "pure CRM fields." This could happen if the query is incorrectly configured or if it is referencing fields from other modules that are not recognized as CRM fields.
  Configuration Issues: There may be issues with the configuration of the search query in the CRM system, such as incorrect field mappings or missing field definitions.
  Data Model Changes: If there have been recent changes to the data model or the underlying database structure, it may affect the availability of certain fields in the search query.
  
  Solution:
  
  Check Query Configuration: Review the configuration of the search query to ensure that it includes the necessary pure CRM fields. You can do this by accessing the relevant transaction codes (like CRMD_ORDER or similar) and checking the query settings.
  Add CRM Fields: If the query is missing CRM fields, you may need to add them. This can involve modifying the query definition to include fields that are recognized as pure CRM fields.
  Consult Documentation: Refer to SAP documentation or help resources to understand which fields are considered pure CRM fields and how to properly configure your search queries.
  Test with Standard Queries: If you are using a custom query, try running a standard query that is known to work. This can help you identify if the issue is with your specific query or a broader system issue.
  Check Authorizations: Ensure that you have the necessary authorizations to access the CRM fields in question. Lack of proper authorizations can sometimes lead to unexpected behavior.
  Contact SAP Support: If the issue persists after checking the configuration and fields, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing search queries in SAP CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, or others depending on your specific setup.
  SAP Notes: Look for SAP Notes related to this error message or similar issues. SAP Notes often provide patches, workarounds, or additional insights into specific error messages.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_IU_IC_6X_MD025 error message.