How To Fix CRM_IU_IC_6X_MD028 - The name of the contact person is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 028

• Message text: The name of the contact person is incorrect

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD028 - The name of the contact person is incorrect ?

  The SAP error message CRM_IU_IC_6X_MD028, which states "The name of the contact person is incorrect," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the contact person's name in a transaction or data entry.
  Cause:
  
  Invalid Characters: The contact person's name may contain invalid characters or formatting that is not accepted by the system.
  Missing Information: The name may be incomplete, such as missing first name or last name.
  Data Consistency: The name may not match the expected format or standards set in the system, leading to inconsistencies.
  Master Data Issues: The contact person may not be properly defined in the master data, or there may be a mismatch with existing records.
  
  Solution:
  
  Check Input: Review the input for the contact person's name to ensure it is correctly formatted and does not contain any invalid characters (e.g., special symbols).
  Complete Information: Ensure that both the first name and last name are provided and are complete.
  Verify Master Data: Check the master data records for the contact person to ensure they are correctly set up in the system. If the contact person does not exist, create a new record.
  Data Validation: Use the data validation tools in SAP to check for any inconsistencies or errors in the contact person's information.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on naming conventions and data entry standards.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to CRM activities (e.g., creating or editing business partners).
  User Roles: Ensure that you have the appropriate permissions to create or modify contact person records.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that the contact person's name is correctly entered in the system.