Message type: E = Error
Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data
Message number: 005
Message text: Error during identification: &1
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CRM_IU_IC_6X_MD005
- Error during identification: &1 ?The SAP error message CRM_IU_IC_6X_MD005 typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Interaction Center (IC) and involves issues during the identification process of a business partner or customer.
Cause: The error message CRM_IU_IC_6X_MD005 indicates that there was an error during the identification of a business partner or customer. This can happen due to several reasons, including: Missing or Incorrect Data: The data provided for identification (like customer number, name, or other identifiers) may be missing or incorrect.
Configuration Issues: There may be issues with the configuration of the CRM system or the Interaction Center settings. Authorization Problems: The user may not have the necessary authorizations to access the data or perform the identification. System Errors: There could be underlying system errors or inconsistencies in the database.
Solution: To resolve the CRM_IU_IC_6X_MD005 error, you can take the following steps: Check Input Data: Ensure that the data you are using
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