How To Fix CRM_IU_IC_6X_MD007 - The result list might not be complete

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 007

• Message text: The result list might not be complete

What causes this issue?

The results list may be incomplete.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Restrict the search criteria further to obtain a complete results list.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD007 - The result list might not be complete ?

  The SAP error message CRM_IU_IC_6X_MD007, which states "The result list might not be complete," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with the Interaction Center (IC) or when executing certain queries or searches.
  Cause:
  This error message usually indicates that the system has encountered a limitation in retrieving or displaying the complete set of results for a query. The reasons for this can include:
  
  Data Volume: The query may return a large volume of data, and the system has a limit on how many records it can display at once.
  Filters and Criteria: The filters applied to the search may be too broad or not specific enough, leading to a situation where the system cannot process all the results.
  Performance Issues: The system may be experiencing performance issues, causing it to truncate the result set to maintain responsiveness.
  Configuration Settings: There may be configuration settings in the CRM system that limit the number of records returned in a query.
  
  Solution:
  To address this error, you can consider the following solutions:
  
  Refine Search Criteria: Narrow down the search criteria or apply more specific filters to reduce the number of records returned.
  Pagination: If the system supports it, implement pagination to retrieve results in smaller chunks rather than all at once.
  Check System Settings: Review the configuration settings related to result limits in the CRM system. Adjust these settings if necessary to allow for larger result sets.
  Performance Optimization: Investigate any performance issues in the system that may be affecting query execution. This could involve checking system resources, database performance, or optimizing the underlying queries.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for any additional guidance or updates that may be relevant.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting or refining queries (e.g., CRMD_ORDER for order management).
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access the data being queried, as insufficient permissions can also lead to incomplete results.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP directly for further assistance.