How To Fix CRM_IU_IC_6X_MD004 - General error: Account/contract account not replicated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 004

• Message text: General error: Account/contract account not replicated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD004 - General error: Account/contract account not replicated ?

  The SAP error message CRM_IU_IC_6X_MD004 indicates a general error related to the replication of account or contract account data in the SAP system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) and its integration with other SAP modules, such as SAP ERP.
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistency: There may be inconsistencies in the data between the CRM and ERP systems, leading to replication issues.
  Missing Master Data: The account or contract account that is being referenced may not exist in the target system (e.g., ERP).
  Replication Settings: Incorrect or incomplete configuration of the replication settings in the SAP system.
  Authorization Issues: The user or process attempting the replication may not have the necessary authorizations to access the account or contract account data.
  Technical Issues: There may be underlying technical issues, such as network problems or system performance issues, that prevent successful replication.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Master Data: Verify that the account or contract account exists in the target system. If it does not, you may need to create it or correct the data in the source system.
  Review Replication Settings: Ensure that the replication settings are correctly configured. This includes checking the settings in transaction codes like CRMD_ORDER or CRMD_ORDERADM_H.
  Check for Data Inconsistencies: Use transaction codes like SLG1 (Application Log) to check for any logs related to the replication process. This can help identify specific issues with the data.
  Authorization Check: Ensure that the user or process has the necessary authorizations to perform the replication. You may need to consult with your SAP security team.
  Monitor System Performance: Check for any performance issues in the system that may be affecting the replication process. This can include checking system logs and performance metrics.
  Re-run Replication: After addressing any identified issues, attempt to re-run the replication process to see if the error persists.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SLG1, and SM21 (System Log) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Integration Settings: Review the integration settings between CRM and ERP, including middleware configurations if applicable (e.g., SAP PI/PO).
  Documentation: Refer to SAP documentation for CRM and integration scenarios for more detailed guidance on replication processes.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP technical team for further assistance.