How To Fix CRM_ITSM_EXT_SRV004 - Error during output processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ITSM_EXT_SRV - Message class for external services for CRM IT Service Mgmt

• Message number: 004

• Message text: Error during output processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ITSM_EXT_SRV004 - Error during output processing ?

  The SAP error message CRM_ITSM_EXT_SRV004 typically indicates that there is an issue during the output processing of a service request or incident in the SAP Customer Relationship Management (CRM) system, particularly in the context of IT Service Management (ITSM).
  
  Cause:
  The error can be caused by several factors, including:
  
  
  Configuration Issues: Incorrect configuration of output types or output determination procedures in the CRM system.
  Missing Data: Required data for output processing may be missing or incomplete, such as recipient information or document details.
  Authorization Issues: The user may not have the necessary authorizations to execute the output processing.
  Technical Errors: There may be underlying technical issues, such as problems with the output medium (e.g., email, print) or issues with the underlying ABAP code.
  System Performance: High system load or performance issues may lead to timeouts or failures during output processing.
  
  
  Solution:
  To resolve the CRM_ITSM_EXT_SRV004 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the output type configuration in the