How To Fix CRM_ISX_TMPL004 - &1 is not a valid product GUID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_TMPL - ISX: 1Order Template

• Message number: 004

• Message text: &1 is not a valid product GUID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_TMPL004 - &1 is not a valid product GUID ?

  The SAP error message CRM_ISX_TMPL004 indicates that the product GUID (Globally Unique Identifier) you are trying to use is not valid. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with product templates or product-related data.
  Cause:
  
  Invalid GUID: The GUID you are using may not exist in the system or may have been deleted.
  Incorrect Input: There might be a typographical error in the GUID you entered.
  Data Consistency Issues: The product might not be properly defined in the system, or there may be inconsistencies in the database.
  Authorization Issues: The user may not have the necessary permissions to access the product data.
  
  Solution:
  
  Verify the GUID: Check the GUID you are using to ensure it is correct. You can do this by looking it up in the product master data.
  Check Product Existence: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to verify if the product exists in the system.
  Recreate the Product: If the product has been deleted or is missing, you may need to recreate it in the system.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the product data.
  Consult Logs: Check the application logs for any additional error messages or information that might provide more context about the issue.
  Data Consistency Check: Run consistency checks on the product data to identify any discrepancies.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Documentation: Review the SAP documentation for CRM product management to understand how GUIDs are generated and managed.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant details about the context in which it occurred.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.