How To Fix CRM_ISX_TMPL002 - &1 is not a valid product GUID; save aborted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_TMPL - ISX: 1Order Template

• Message number: 002

• Message text: &1 is not a valid product GUID; save aborted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_TMPL002 - &1 is not a valid product GUID; save aborted ?

  The SAP error message CRM_ISX_TMPL002 indicates that the system has encountered an issue with a product GUID (Globally Unique Identifier) that is not valid. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to save a transaction or document that references a product.
  Cause:
  
  Invalid Product GUID: The GUID provided does not correspond to any existing product in the system. This could be due to a typo, an incorrect reference, or the product not being created or activated in the system.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries or corrupted data.
  Authorization Issues: The user may not have the necessary permissions to access the product data.
  System Configuration: There may be configuration issues in the CRM system that prevent the proper recognition of the product GUID.
  
  Solution:
  
  
  Verify the Product GUID: Check the GUID you are trying to use. Ensure that it is correctly entered and corresponds to an existing product in the system.
  
  You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the product.
  
  
  
  Check Product Existence: Ensure that the product is created and active in the system. You can do this by navigating to the product master data and confirming its status.
  
  Use transaction MM03 (Display Material) to check if the product exists.
  
  
  
  Review Data Consistency: If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to perform database checks.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the product data. You may need to consult with your security team to verify user roles and permissions.
  
  
  Consult Documentation: Review SAP notes and documentation related to this error message. There may be specific patches or updates that address known issues.
  
  
  Debugging: If the issue persists, consider debugging the transaction to identify where the error is occurring. This may require assistance from a developer or SAP support.
  
  
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the steps leading up to it.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, MM03, and others that may help in troubleshooting.
  SAP Notes: Search for SAP Notes related to CRM and product GUID issues. These notes often contain solutions or workarounds for specific problems.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.