How To Fix CRM_ISX_TMPL005 - &1 is not a valid product ID


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_TMPL - ISX: 1Order Template

  • Message number: 005

  • Message text: &1 is not a valid product ID

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_TMPL005 - &1 is not a valid product ID ?

    The SAP error message CRM_ISX_TMPL005 indicates that the product ID you are trying to use is not valid in the context of the SAP CRM system. This error typically arises when there is an attempt to reference a product that does not exist in the system or is not properly configured.

    Causes:

    1. Non-Existent Product ID: The product ID you are trying to use may not exist in the system.
    2. Incorrect Product ID Format: The product ID may not conform to the expected format or structure.
    3. Product Not Active: The product may exist but is not active or has been deactivated.
    4. Authorization Issues: The user may not have the necessary permissions to access the product.
    5. Data Synchronization Issues: If the product data is supposed to be synchronized from another system (like ERP), there may be issues with that synchronization.

    Solutions:

    1. Verify Product ID: Check if the product ID you are using is correct. You can do this by searching for the product in the SAP CRM system.
    2. Check Product Status: Ensure that the product is active and not marked for deletion or inactive.
    3. Review Product Configuration: Make sure that the product is properly configured in the system, including all necessary attributes and classifications.
    4. Check User Permissions: Ensure that the user has the necessary authorizations to access the product.
    5. Data Synchronization: If the product is supposed to be synchronized from another system, check the synchronization process and logs for any errors.
    6. Consult Documentation: Refer to SAP documentation or help resources for specific details related to product IDs and their management in your version of SAP CRM.

    Related Information:

    • Transaction Codes: You can use transaction codes like CRMD_ORDER to check the order details or COMMPR01 to manage products.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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