How To Fix CRM_ISX_MR023 - Contract item &1 already exists in mass run

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_MR - Mass Run Messages

• Message number: 023

• Message text: Contract item &1 already exists in mass run

What causes this issue?

You cannot add the same contract ID to a mass run more than once.

System Response

The system deletes any duplicate entries automatically.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_MR023 - Contract item &1 already exists in mass run ?

  The SAP error message CRM_ISX_MR023 indicates that a contract item with the specified identifier already exists in the mass run. This error typically occurs when you are trying to create or process contract items in bulk, and the system detects that a contract item with the same key already exists.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that the contract item you are trying to create or process already exists in the system. This could happen if the same data is being processed multiple times or if there was a previous attempt to create the same contract item that was successful.
  Data Integrity Issues: There may be issues with the data being fed into the mass run, such as incorrect mappings or duplicate records in the source data.
  Concurrency Issues: If multiple users or processes are trying to create or update the same contract items simultaneously, it can lead to conflicts and this error.
  
  Solution:
  
  Check for Existing Contract Items: Before running the mass process, check if the contract item already exists in the system. You can do this by querying the database or using transaction codes like CRMD_ORDER to view existing contract items.
  Remove Duplicates: If you find that there are duplicate entries in your source data, clean up the data to ensure that only unique contract items are processed.
  Adjust Mass Run Parameters: If applicable, adjust the parameters of the mass run to avoid processing items that already exist.
  Error Handling: Implement error handling in your mass run process to log or skip over items that cause this error, allowing the rest of the process to complete successfully.
  Consult Documentation: Review SAP documentation or notes related to the specific transaction or process you are using to see if there are any known issues or additional steps required.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help you in managing contract items.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.