How To Fix CRM_ISX_MR021 - No valid contract found for item GUID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_MR - Mass Run Messages

• Message number: 021

• Message text: No valid contract found for item GUID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_MR021 - No valid contract found for item GUID &1 ?

  The SAP error message CRM_ISX_MR021 indicates that there is no valid contract found for the specified item GUID in the context of a CRM (Customer Relationship Management) transaction. This error typically arises when trying to process a transaction that requires a contract, but the system cannot find a valid contract associated with the item.
  Causes:
  
  Missing Contract: The most common cause is that there is no contract created for the item in question.
  Incorrect Item GUID: The GUID (Globally Unique Identifier) provided may be incorrect or not associated with any existing contract.
  Contract Expiration: The contract may have expired or been deactivated, making it invalid for the transaction.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the database.
  Authorization Issues: The user may not have the necessary permissions to access the contract.
  
  Solutions:
  
  Check Contract Existence: Verify that a valid contract exists for the item GUID. You can do this by navigating to the contract management area in SAP and searching for the contract using the GUID.
  Validate GUID: Ensure that the GUID you are using is correct and corresponds to an existing contract.
  Review Contract Status: Check the status of the contract to ensure it is active and not expired or deactivated.
  Create a New Contract: If no valid contract exists, you may need to create a new contract for the item.
  Data Consistency Check: Run consistency checks in the system to identify and resolve any data inconsistencies.
  User Authorization: Ensure that the user has the necessary authorizations to access the contract.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage contracts.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for CRM contract management for detailed procedures on creating and managing contracts.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.