How To Fix CRM_ISX_MR025 - Columns structure in uploaded file does not match customizing setting

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_MR - Mass Run Messages

• Message number: 025

• Message text: Columns structure in uploaded file does not match customizing setting

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_ISX_MR025 - Columns structure in uploaded file does not match customizing setting ?

  The SAP error message CRM_ISX_MR025 indicates that there is a mismatch between the structure of the columns in the uploaded file and the expected structure defined in the customizing settings of the SAP system. This error typically occurs during data uploads or migrations, particularly in the context of CRM (Customer Relationship Management) data.
  Cause:
  
  Column Mismatch: The uploaded file may have a different number of columns, or the columns may be in a different order than what is defined in the customizing settings.
  Data Type Issues: The data types of the columns in the uploaded file may not match the expected data types in the SAP system.
  Missing Required Fields: The uploaded file may be missing mandatory fields that are required by the customizing settings.
  Incorrect File Format: The file format (e.g., CSV, Excel) may not be compatible with the expected input format.
  Customizing Settings Changes: Changes in the customizing settings after the file was created can lead to mismatches.
  
  Solution:
  
  Check Customizing Settings: Review the customizing settings in SAP to understand the expected structure of the uploaded file. This can usually be found in the relevant transaction codes (e.g., SPRO) under the CRM module.
  Validate File Structure: Open the uploaded file and compare its structure (number of columns, order of columns, and data types) with the expected structure from the customizing settings.
  Adjust the File: Modify the uploaded file to ensure that it matches the expected structure. This may involve:
  
  Adding or removing columns.
  Reordering columns.
  Ensuring that data types are correct (e.g., numeric, text).
  Filling in any missing mandatory fields.
  
  
  Use Templates: If available, use a template provided by SAP for data uploads, as this will ensure that the structure is correct.
  Test Upload: After making the necessary adjustments, attempt the upload again to see if the error persists.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to CRM data management.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.
  Documentation: Refer to SAP documentation or guides specific to data uploads in CRM for best practices and detailed instructions.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By ensuring that the uploaded file aligns with the expected structure defined in the customizing settings, you should be able to resolve the CRM_ISX_MR025 error.