How To Fix CRM_ISX_INV038 - No authorization to read printed bill in system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_INV - Messages for display of external invoices

• Message number: 038

• Message text: No authorization to read printed bill in system &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_INV038 - No authorization to read printed bill in system &1 ?

  The SAP error message CRM_ISX_INV038 indicates that a user does not have the necessary authorization to read a printed bill in the specified system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when a user attempts to access billing documents or invoices that they do not have permission to view.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. This can happen due to:
  
  Missing Authorization Objects: The user’s role may not include the necessary authorization objects that allow access to billing documents.
  Role Configuration: The roles assigned to the user may not be configured correctly to include access to the specific transaction or document type.
  User Profile Issues: The user profile may not be updated to reflect the necessary permissions after changes in the system or organizational structure.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to see which authorization check failed. This will provide insight into what specific authorization is missing.
  Alternatively, you can use transaction code SU01 to view the user’s roles and authorizations.
  
  
  
  Review Role Assignments:
  
  Check the roles assigned to the user in transaction PFCG (Profile Generator). Ensure that the roles include the necessary authorization objects for reading billing documents.
  If the roles are missing the required authorizations, you may need to modify the role or create a new one that includes the necessary permissions.
  
  
  
  Add Missing Authorizations:
  
  If you identify missing authorization objects, you can add them to the user’s role. Common authorization objects related to billing in SAP include:
  
  F_BKPF_BSA (Accounting Document)
  F_BKPF_BSA (Billing Document)
  
  
  Ensure that the user has the necessary activity authorizations (e.g., display, change).
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to modify roles or authorizations, consult with your SAP security team or administrator. They can assist in reviewing and updating the user’s authorizations.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect. Then, test the transaction again to confirm that the error is resolved.
  
  
  
  Related Information:
  
  Authorization Management: Understanding how authorizations work in SAP is crucial. Familiarize yourself with the concepts of roles, profiles, and authorization objects.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error message.
  Documentation: Review SAP documentation on authorization management and troubleshooting authorization issues for more detailed procedures.
  
  By following these steps, you should be able to resolve the CRM_ISX_INV038 error and ensure that the user has the necessary access to read printed bills in the system.