How To Fix CRM_ISX_CC_PROD067 - Unit for contract term is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_PROD - CrossCatalogMapping related messages

• Message number: 067

• Message text: Unit for contract term is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_PROD067 - Unit for contract term is missing ?

  The SAP error message CRM_ISX_CC_PROD067 indicates that there is a missing unit for the contract term in the context of a contract or subscription management scenario within SAP CRM (Customer Relationship Management). This error typically arises when creating or modifying contracts, especially when dealing with products that have specific terms and conditions.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Unit of Measure (UoM): The product or service being added to the contract does not have a defined unit of measure for the contract term.
  Configuration Issues: The configuration settings for the product or service in the SAP system may not be complete or correctly set up.
  Data Inconsistencies: There may be inconsistencies in the master data related to the product or contract terms.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Product Master Data:
  
  Go to the product master data in SAP and ensure that the unit of measure is defined for the product.
  Ensure that the product is correctly configured for contract management.
  
  
  
  Review Contract Terms:
  
  Check the contract terms associated with the product. Ensure that the unit of measure is specified for the contract term.
  If necessary, create or modify the contract terms to include the appropriate unit of measure.
  
  
  
  Configuration Settings:
  
  Review the configuration settings in the SAP system for contract management and ensure that all necessary settings are in place.
  If you have access, check the customizing settings in transaction SPRO under the relevant areas for contract management.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on contract management and product configuration.
  
  
  
  Testing:
  
  After making the necessary changes, test the contract creation or modification process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER for managing contracts or MM02 for changing material master data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ISX_CC_PROD067 error in your SAP system.