How To Fix CRM_ISX_CC_PROD066 - At least one extension period must not be initial

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_PROD - CrossCatalogMapping related messages

• Message number: 066

• Message text: At least one extension period must not be initial

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_PROD066 - At least one extension period must not be initial ?

  The SAP error message CRM_ISX_CC_PROD066 typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with product or contract management. The error indicates that at least one extension period must not be initial, meaning that the system expects a valid extension period to be defined for a product or contract, but it has not been provided.
  Cause:
  
  Missing Extension Period: The most common cause of this error is that the extension period for a product or contract has not been defined or is left blank.
  Incorrect Configuration: There may be issues with the configuration settings related to the product or contract management in the SAP system.
  Data Entry Error: Users may have inadvertently left the extension period fields empty during data entry.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Extension Period Fields:
  
  Navigate to the relevant product or contract in the SAP CRM system.
  Ensure that the extension period fields are filled in correctly. This may include fields like "Start Date," "End Date," or "Duration."
  
  
  
  Define Extension Period:
  
  If the extension period is not defined, you will need to create or update the product or contract to include a valid extension period.
  Make sure to save the changes after entering the required information.
  
  
  
  Review Configuration Settings:
  
  If you have access, check the configuration settings related to product and contract management in the SAP system. Ensure that all necessary settings are correctly configured to allow for extension periods.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing extension periods in your version of SAP CRM.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing products and contracts, such as CRMD_ORDER for managing sales orders or CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Search for SAP Notes related to CRM_ISX_CC_PROD066 for any specific patches or updates that may address this error.
  User Roles and Permissions: Ensure that the user has the necessary permissions to edit product or contract details, as lack of permissions may also lead to incomplete data entry.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message CRM_ISX_CC_PROD066 in your SAP CRM system.