How To Fix CRM_ISX_CC_PROD064 - External object type &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_PROD - CrossCatalogMapping related messages

• Message number: 064

• Message text: External object type &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_PROD064 - External object type &1 does not exist ?

  The SAP error message CRM_ISX_CC_PROD064 indicates that an external object type specified in your CRM system does not exist. This error typically arises in scenarios where the system is trying to access or manipulate an external object (like a product, service, or other entity) that has not been defined or is not available in the system.
  Cause:
  
  Missing Configuration: The external object type may not have been configured correctly in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Incorrect Object Type: The object type being referenced may be incorrect or misspelled in the transaction or program.
  Transport Issues: If the system has recently undergone a transport, the object type may not have been included or properly transported.
  
  Solution:
  
  Check Configuration: Verify that the external object type is correctly configured in the system. This can be done by checking the relevant customizing settings in the SAP CRM.
  Validate Object Type: Ensure that the object type you are trying to access is valid and exists in the system. You can do this by checking the relevant tables or using transaction codes like SE11 to look up the object type.
  Review Data: Check for any missing or inconsistent data entries related to the external object type. You may need to run reports or queries to identify any discrepancies.
  Correct Object Reference: If the object type is being referenced in a program or transaction, ensure that it is spelled correctly and matches the defined object types in the system.
  Transport Check: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included and successfully transported.
  Consult Documentation: Review SAP documentation or notes related to the specific object type for any additional configuration or setup steps that may be required.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary), SE80 (Object Navigator), or SPRO (Customizing) to investigate the object type and its configuration.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.