How To Fix CRM_ISX_CC_PROD023 - Maintain a characteristic and value for assignment &1, version &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_PROD - CrossCatalogMapping related messages

• Message number: 023

• Message text: Maintain a characteristic and value for assignment &1, version &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_PROD023 - Maintain a characteristic and value for assignment &1, version &2 ?

  The SAP error message CRM_ISX_CC_PROD023 indicates that there is a missing characteristic or value for a specific assignment in the context of product configuration or variant configuration in SAP CRM (Customer Relationship Management). This error typically arises when you are trying to create or modify a product or a configuration that requires certain characteristics to be defined, but they are not maintained in the system.
  Cause:
  
  Missing Characteristics: The characteristic that is required for the product or configuration is not defined in the system.
  Missing Values: The specific value for the characteristic that is needed for the assignment is not maintained.
  Incorrect Version: The version specified in the error message may not have the necessary characteristics or values defined.
  Configuration Settings: The configuration settings for the product may not be correctly set up to include the required characteristics.
  
  Solution:
  
  
  Maintain Characteristics:
  
  Go to the transaction code CT04 (Characteristic Maintenance) in SAP.
  Check if the characteristic mentioned in the error message is defined. If not, create it.
  Ensure that the characteristic is assigned to the correct class.
  
  
  
  Maintain Values:
  
  In the same transaction (CT04), check if the values for the characteristic are defined.
  If the values are missing, add the necessary values for the characteristic.
  
  
  
  Check Product Version:
  
  Verify that you are working with the correct version of the product. You can check this in the product master data.
  If the version is incorrect, switch to the correct version or create a new version with the required characteristics and values.
  
  
  
  Review Configuration Settings:
  
  Ensure that the configuration settings for the product are correctly set up to include the necessary characteristics.
  You may need to review the configuration profile or the class assignment for the product.
  
  
  
  Consult Documentation:
  
  If you are unsure about the required characteristics and values, consult the product documentation or reach out to your SAP functional consultant for guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  CT04: Characteristic Maintenance
  CL02: Class Maintenance
  CRMD_ORDER: CRM Order Management (for checking related orders)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  User Roles: Ensure that you have the necessary authorizations to maintain characteristics and values in the system.
  
  
  By following these steps, you should be able to resolve the error message CRM_ISX_CC_PROD023 and successfully maintain the required characteristics and values for your product configuration.