How To Fix CRM_ISX_CC_PROD024 - Maintain a BRF event for assignment &1, version &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_CC_PROD - CrossCatalogMapping related messages

  • Message number: 024

  • Message text: Maintain a BRF event for assignment &1, version &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_CC_PROD024 - Maintain a BRF event for assignment &1, version &2 ?

    The SAP error message CRM_ISX_CC_PROD024 typically indicates that there is a missing Business Rule Framework (BRF) event assignment for a specific product in the context of SAP Customer Relationship Management (CRM). This error usually arises when the system is trying to process a product that requires a BRF event, but the necessary configuration is not in place.

    Cause:

    1. Missing BRF Event Assignment: The error suggests that there is no BRF event defined for the specified product and version. This can happen if the product was created or modified without the necessary BRF configuration.
    2. Incorrect Version: The version specified in the error message may not have a corresponding BRF event assigned.
    3. Configuration Issues: There may be issues in the configuration of the BRF or the product itself that prevent the assignment from being recognized.

    Solution:

    1. Maintain BRF Event:

      • Go to the BRF configuration in your SAP system.
      • Check if the BRF event for the specified product and version exists.
      • If it does not exist, create a new BRF event and assign it to the product and version in question.
    2. Check Product Configuration:

      • Navigate to the product master data and verify that all necessary fields are filled out correctly.
      • Ensure that the product is assigned to the correct category and that all relevant settings are configured.
    3. Review Versioning:

      • Ensure that the version specified in the error message is correct and that it corresponds to an active version of the product.
      • If necessary, update the version or create a new version with the appropriate BRF event assignment.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for detailed steps on how to maintain BRF events and product assignments.
    5. Testing:

      • After making the necessary changes, test the process again to ensure that the error is resolved.

    Related Information:

    • BRF (Business Rule Framework): A tool in SAP that allows for the definition and management of business rules. It is often used in CRM scenarios to handle complex decision-making processes.
    • Product Master Data: The central repository of information about products in SAP, which includes details like product type, version, and associated rules.
    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error message.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.

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