How To Fix CRM_ISX_CC_PROD021 - BRF event &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_PROD - CrossCatalogMapping related messages

• Message number: 021

• Message text: BRF event &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_PROD021 - BRF event &1 does not exist ?

  The SAP error message "CRM_ISX_CC_PROD021: BRF event &1 does not exist" typically occurs in the context of the Business Rule Framework (BRF) within SAP Customer Relationship Management (CRM) systems. This error indicates that a specific event, referenced by the placeholder "&1", is not defined or does not exist in the BRF configuration.
  Cause:
  
  Missing Event Definition: The event that is being referenced in the BRF rule is not defined in the BRF configuration.
  Incorrect Event Name: There may be a typo or incorrect naming in the event reference.
  Transport Issues: If the BRF configuration was transported from one system to another (e.g., from development to production), the event may not have been included in the transport.
  Authorization Issues: The user may not have the necessary authorizations to access the BRF event.
  
  Solution:
  
  
  Check Event Definition:
  
  Go to the BRF configuration and verify if the event with the specified name exists.
  If it does not exist, you may need to create it or correct the reference in the rule.
  
  
  
  Correct the Event Reference:
  
  Review the rule or process that is triggering the error and ensure that the event name is correctly spelled and matches the defined event in BRF.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects, including the BRF events, were included in the transport request.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the BRF events. This may involve checking roles and authorizations in the SAP system.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the event is being called and why it is not found.
  
  
  
  Related Information:
  
  BRF Configuration: Familiarize yourself with the BRF configuration in SAP, including how to create and manage events, rules, and decision tables.
  SAP Notes: Check SAP Notes for any known issues or patches related to BRF and CRM that may address this error.
  Documentation: Review SAP documentation on BRF and CRM for best practices and troubleshooting steps.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further assistance.