How To Fix CRM_ISX_CC_MCC000 - Rating area of item and mapping table &2 do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_MCC - MCC Relevant messages ( Scalable architecture)

• Message number: 000

• Message text: Rating area of item and mapping table &2 do not match

What causes this issue?

Rating area of item is &V1&. However<(>,<)> the mapping table &V2&
belongs to rating area &V3&.

System Response

Subscription contract cannot be created.

How to fix this error?

Choose or create mapping table with rating area &V1& or change rating
area of item to &V3&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_MCC000 - Rating area of item and mapping table &2 do not match ?

  The SAP error message CRM_ISX_CC_MCC000 indicates that there is a mismatch between the rating area of an item and the mapping table specified in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with pricing, billing, or rating processes.
  Cause:
  
  Mismatch in Rating Area: The rating area defined for the item does not correspond to the mapping table that is being used. This can happen if the configuration for the rating areas is not set up correctly or if there are inconsistencies in the data.
  Incorrect Mapping Table: The mapping table specified may not be appropriate for the rating area of the item, leading to this error.
  Configuration Issues: There may be issues in the configuration settings related to pricing or rating areas in the SAP system.
  
  Solution:
  
  
  Check Rating Area Configuration:
  
  Go to the configuration settings in SAP and verify the rating area assigned to the item. Ensure that it is correctly defined and corresponds to the expected mapping table.
  
  
  
  Review Mapping Table:
  
  Check the mapping table that is being referenced in the error message. Ensure that it is correctly set up and that it includes the necessary entries for the rating area of the item.
  
  
  
  Update or Correct Data:
  
  If there are discrepancies in the data, update the relevant entries in the mapping table or the item configuration to ensure they match.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on how to configure rating areas and mapping tables correctly.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error does not reoccur and that the pricing or rating processes work as expected.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, or SE11 to check the database tables related to mapping.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for detailed information on CRM pricing and rating configurations.
  
  By following these steps, you should be able to identify and resolve the cause of the error message CRM_ISX_CC_MCC000.