How To Fix CRM_ISX_CC_GENIL001 - Mapping Table does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_GENIL -

• Message number: 001

• Message text: Mapping Table does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_GENIL001 - Mapping Table does not exist ?

  The SAP error message "CRM_ISX_CC_GENIL001 Mapping Table does not exist" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the mapping tables used in the integration between CRM and other components, such as SAP ERP or SAP IS-U (Industry Solution for Utilities).
  Cause:
  
  
  Missing Mapping Table: The error indicates that a required mapping table is not found in the system. This could be due to:
  
  The table not being created or activated in the system.
  A configuration issue where the mapping table is not properly defined.
  A transport issue where the necessary objects were not transported to the target system.
  
  
  
  Incorrect Configuration: The configuration settings for the integration scenario may not be set up correctly, leading to the system being unable to locate the mapping table.
  
  
  Data Model Changes: Changes in the data model or updates to the system might have led to the mapping table being removed or renamed.
  
  
  Solution:
  
  
  Check Table Existence: Verify if the mapping table exists in the database. You can do this by using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check for the specific mapping table.
  
  
  Recreate or Activate the Table: If the table does not exist, you may need to recreate it or activate it. This might involve:
  
  Running specific transactions or programs that create or activate the mapping tables.
  Checking the customizing settings in the relevant areas of SAP CRM.
  
  
  
  Review Configuration: Go through the configuration settings related to the integration scenario. Ensure that all necessary settings are correctly defined and that the mapping tables are properly linked.
  
  
  Transport Issues: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included and successfully imported.
  
  
  Consult Documentation: Refer to SAP Notes or documentation related to the specific version of SAP CRM you are using. There may be specific instructions or patches available that address this issue.
  
  
  Contact SAP Support: If the problem persists after checking the above points, consider reaching out to SAP Support for further assistance. They may provide insights based on the specific version and configuration of your system.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide guidance on mapping tables in CRM.
  Transaction Codes: Familiarize yourself with transaction codes like SE11, SE16, and SPRO (for configuration) to navigate through the system effectively.
  Integration Scenarios: Understand the integration scenarios you are working with, as this will help in identifying which mapping tables are relevant to your setup.
  
  By following these steps, you should be able to diagnose and resolve the "CRM_ISX_CC_GENIL001 Mapping Table does not exist" error in your SAP CRM system.