How To Fix CRM_ISX_CC_COND012 - Old validity period and new validity period are identical

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_COND - Inegration to SAP Convergent Charging- Conditions

• Message number: 012

• Message text: Old validity period and new validity period are identical

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_COND012 - Old validity period and new validity period are identical ?

  The SAP error message CRM_ISX_CC_COND012 indicates that there is an issue with the validity periods of a condition record in the SAP CRM system. Specifically, the error states that the old validity period and the new validity period are identical, which means that the system is trying to update a condition record with a validity period that does not change anything.
  Cause:
  This error typically occurs in the following scenarios:
  
  No Change in Validity Dates: When you attempt to change the validity period of a condition record but the new dates are the same as the existing ones.
  Incorrect Data Entry: The user may have inadvertently entered the same validity dates when trying to update the record.
  System Logic: The system logic may be preventing the update because it recognizes that there is no actual change to be made.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Validity Dates: Review the validity dates of the condition record you are trying to update. Ensure that the new validity period is different from the existing one.
  
  
  Modify Dates: If you need to change the validity period, enter new start and end dates that are different from the current ones.
  
  
  Delete and Recreate: If you are trying to make a change that is not allowed, consider deleting the existing condition record and creating a new one with the desired validity period.
  
  
  Consult Documentation: If you are unsure about the validity periods or how to manage condition records, refer to the SAP documentation or help resources for guidance on managing condition records in CRM.
  
  
  Check for Custom Logic: If your organization has custom logic or enhancements in place, check with your SAP technical team to see if there are any specific rules that might be affecting the validity period updates.
  
  
  Related Information:
  
  Transaction Codes: You may be using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to manage condition records.
  Condition Records: Understanding how condition records work in SAP CRM is crucial. They are used to define pricing, discounts, and other conditions for sales orders and other transactions.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on handling condition records.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM for further assistance.