How To Fix CRM_ISX_CC_COND014 - Generating not successful.Generate cross system price key using list

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_COND - Inegration to SAP Convergent Charging- Conditions

• Message number: 014

• Message text: Generating not successful.Generate cross system price key using list

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_COND014 - Generating not successful.Generate cross system price key using list ?

  The SAP error message CRM_ISX_CC_COND014 typically indicates an issue related to the generation of cross-system price keys in the SAP CRM system. This error can occur during the process of generating pricing conditions, particularly when there are inconsistencies or missing data in the pricing configuration.
  Cause:
  
  Missing or Incomplete Data: The error may arise if there are missing or incomplete entries in the pricing conditions or if the necessary data for generating the cross-system price key is not available.
  Configuration Issues: Incorrect configuration in the pricing procedure or condition types can lead to this error.
  Cross-System Data Issues: If the system is trying to access data from another system (like SAP ERP) and there are connectivity issues or data inconsistencies, this error may occur.
  Authorization Issues: Lack of proper authorizations to access certain pricing data can also trigger this error.
  
  Solution:
  
  Check Pricing Conditions: Verify that all necessary pricing conditions are correctly defined and active. Ensure that there are no missing entries in the condition records.
  Review Configuration: Check the configuration of the pricing procedure and condition types in the SAP system. Ensure that they are set up correctly and that all required fields are populated.
  Cross-System Connectivity: If the error is related to cross-system data, ensure that the connection between the systems is functioning correctly. Check for any network issues or authorization problems that may prevent data access.
  Run Report for Cross-System Price Key Generation: You may need to run a specific report or transaction to regenerate the cross-system price keys. This can often be done through transaction codes like CRM_PRICING or similar, depending on your system configuration.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context on what might be causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to pricing conditions and cross-system integration for any specific guidance or known issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.