How To Fix CRM_ISX_CC028 - No description maintained in product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration

• Message number: 028

• Message text: No description maintained in product &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC028 - No description maintained in product &1 ?

  The SAP error message CRM_ISX_CC028, which states "No description maintained in product &1," typically occurs in the context of SAP Customer Relationship Management (CRM) when a product is referenced but lacks a description in the system. This can happen in various scenarios, such as when creating sales orders, quotations, or other documents that involve product details.
  
  Cause:
  The primary cause of this error is that the product identified by the code &1 does not have a description maintained in the relevant language or in the system. This can occur due to:
  
  Missing Data: The product master data may not have been fully maintained, specifically the description field.
  Language Settings: The description may not be available in the language that the user is currently using.
  Product Deactivation: The product might be inactive or not properly set up in the system.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Product Master Data:
  
  Go to the product master