How To Fix CRM_ISX_CC019 - No suitable technical resource type found for ID &1 in charge plan &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration

• Message number: 019

• Message text: No suitable technical resource type found for ID &1 in charge plan &2

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC019 - No suitable technical resource type found for ID &1 in charge plan &2 ?

  The SAP error message CRM_ISX_CC019 indicates that the system could not find a suitable technical resource type for the specified ID in the charge plan. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with charge plans, which are used to manage costs associated with services or resources.
  Cause:
  
  Missing Resource Type: The technical resource type specified by the ID does not exist in the system or is not properly configured.
  Incorrect Configuration: The charge plan may not be correctly set up to include the specified resource type.
  Data Inconsistency: There may be inconsistencies in the data related to the resource types or charge plans.
  Authorization Issues: The user may not have the necessary authorizations to access the resource type or charge plan.
  
  Solution:
  
  
  Check Resource Type Configuration:
  
  Go to the configuration settings for technical resource types in SAP CRM.
  Ensure that the resource type corresponding to the ID exists and is active.
  
  
  
  Verify Charge Plan Settings:
  
  Review the charge plan configuration to ensure that it includes the necessary resource types.
  Make sure that the charge plan is correctly linked to the relevant technical resource types.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the data related to charge plans and resource types to identify any discrepancies.
  Correct any inconsistencies found.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the resource type and charge plan.
  If needed, consult with your SAP security team to adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on configuring charge plans and resource types.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access charge plans and resource types.
  Customization: The configuration of resource types and charge plans can often be found in the SAP Customizing Implementation Guide (IMG) under the CRM module.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error message.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_ISX_CC019 error in your SAP system.