How To Fix CRM_ISX_CC013 - No technical resources found for ID &1 in charge plan &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration

• Message number: 013

• Message text: No technical resources found for ID &1 in charge plan &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC013 - No technical resources found for ID &1 in charge plan &2 ?

  The SAP error message CRM_ISX_CC013 indicates that the system could not find any technical resources associated with a specific ID in the specified charge plan. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with charge plans and resource allocation.
  Cause:
  
  Missing Technical Resource: The technical resource with the specified ID does not exist in the system or is not properly configured.
  Incorrect Charge Plan: The charge plan specified may not be correctly set up or may not include the technical resource.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to view or access the technical resources.
  
  Solution:
  
  Check Technical Resource ID: Verify that the technical resource ID specified in the error message exists in the system. You can do this by navigating to the relevant transaction or table where technical resources are maintained.
  Review Charge Plan Configuration: Ensure that the charge plan specified in the error message is correctly configured and includes the necessary technical resources. You may need to consult with your configuration team or refer to the documentation for charge plans.
  Data Consistency Check: Perform a consistency check on the relevant data. This may involve checking the database tables related to technical resources and charge plans to ensure that all necessary entries are present.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the technical resources and charge plans. If necessary, consult with your security team to review and adjust user roles and permissions.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may be used to manage charge plans and technical resources.
  Documentation: Review SAP documentation related to charge plans and resource management in CRM for best practices and configuration guidelines.
  Support Community: Consider reaching out to the SAP Community or forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to engage SAP support for further assistance.