How To Fix CRM_ISX_BTX_PAYMENT109 - Passed ISO-currency doesn't match ISO-currency of passed SAP-currency

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

• Message number: 109

• Message text: Passed ISO-currency doesn't match ISO-currency of passed SAP-currency

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT109 - Passed ISO-currency doesn't match ISO-currency of passed SAP-currency ?

  The SAP error message CRM_ISX_BTX_PAYMENT109 indicates a mismatch between the ISO currency provided in a transaction and the ISO currency associated with the SAP currency. This error typically occurs in scenarios involving payment processing or financial transactions within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Currency Mismatch: The primary cause of this error is that the currency code (ISO currency) passed in the transaction does not match the currency code defined in the SAP system for the corresponding payment or transaction.
  Configuration Issues: There may be configuration issues in the system where the currency settings for the transaction are not aligned with the expected values.
  Data Entry Errors: Manual entry errors can lead to incorrect currency codes being used in transactions.
  Integration Issues: If the transaction is being processed through an interface or integration with another system, discrepancies in currency codes can arise.
  
  Solution:
  
  Verify Currency Codes: Check the currency codes being passed in the transaction. Ensure that the ISO currency matches the currency defined in the SAP system for that transaction.
  Review Configuration: Look into the configuration settings in SAP for currencies. Ensure that the currencies are correctly set up in the relevant areas (e.g., company code, payment methods).
  Correct Data Entry: If the error is due to manual data entry, correct the currency code in the transaction and reprocess it.
  Check Integration Settings: If the transaction is coming from an external system, verify the integration settings to ensure that the correct currency codes are being sent to SAP.
  Consult Documentation: Review SAP documentation or notes related to currency handling in CRM to ensure compliance with best practices.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on currency handling.
  Transaction Codes: Familiarize yourself with transaction codes related to currency settings, such as OB08 (Exchange Rate Types) and OX15 (Currencies).
  Testing: After making corrections, test the transaction in a development or quality assurance environment before moving to production to ensure that the issue is resolved.
  User Training: If manual entry is a frequent source of errors, consider providing training to users on the importance of correct currency codes in transactions.
  
  By following these steps, you should be able to resolve the CRM_ISX_BTX_PAYMENT109 error and ensure that currency codes are correctly aligned in your SAP system.