How To Fix CRM_ISX_BTX_MSG_DIST023 - Status 'Failed' for this category is reset to 'Technically Failed'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_MSG_DIST - Message Class CRM_ISX_BTX_MSG_DIST

• Message number: 023

• Message text: Status 'Failed' for this category is reset to 'Technically Failed'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_MSG_DIST023 - Status 'Failed' for this category is reset to 'Technically Failed' ?

  The SAP error message CRM_ISX_BTX_MSG_DIST023 indicates that a business transaction in the SAP CRM system has failed during processing. The status 'Failed' being reset to 'Technically Failed' suggests that the system has encountered an issue that prevents the transaction from being completed successfully.
  Cause:
  
  Data Issues: There may be missing or incorrect data in the transaction that is causing it to fail.
  Configuration Problems: Incorrect configuration settings in the CRM system or related components can lead to failures.
  System Errors: Technical issues such as system downtime, network problems, or database errors can also cause transactions to fail.
  Integration Issues: If the transaction involves integration with other systems (e.g., ERP, third-party applications), any issues in those systems can lead to failures.
  Authorization Issues: Lack of proper authorizations for the user or the transaction can also result in a failure.
  
  Solution:
  
  Check Logs: Review the application logs and transaction logs to identify the specific error message or issue that caused the failure.
  Data Validation: Ensure that all required data fields are filled out correctly and that the data adheres to the expected formats.
  Configuration Review: Verify the configuration settings in the CRM system to ensure they are set up correctly for the business process being executed.
  System Health Check: Conduct a health check of the SAP system to ensure that all components are functioning properly and that there are no ongoing issues.
  Integration Monitoring: If the transaction involves integration with other systems, check the status of those systems and ensure that they are operational.
  User Authorizations: Confirm that the user executing the transaction has the necessary authorizations to perform the action.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to view logs related to the error.
  SAP Notes: Check for relevant SAP Notes that may address known issues related to this error message.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages for analysis.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_ISX_BTX_MSG_DIST023 error message.